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Princesshay, Exeter

Princesshay is an award winning shopping destination featuring over 60 shops set in a series of interconnecting open streets and squares to link old with new. An impressive line up of retailers include Debenhams, Next, River Island, New Look, Top Shop, All Saints, Cult, Apple with a mix of dining including Carluccio’s, Wagamama, Strada, Nandos and Café Rouge.

Respecting the city’s status as an historic destination, Princesshay was designed through an extraordinary collaboration between three different teams of internationally acclaimed architects and designers. It has brought energy and focus, revitalising the city’s Cathedral Quarter to give medieval structures and relics new prominence and is acknowledged as a model of best practice in city centre urban regeneration.

The excellent retail mix at the centre attracts affluent ACORN groups including Wealthy Executives and Affluent Greys as well as the younger groups of Aspiring Singles and Starting Out. Dwell time has almost doubled in the past year and average spend has increased significantly to £59.

Exeter is the capital of the south west and, as the largest retail centre in the region, it has a large catchment, with shoppers living in the region being attracted from long distances for the retail mix that is on offer.

There is a thriving student population in the city with the University of Exeter housing approximately 12,000 students. The city is also home to some key national businesses with offices of EDF Energy and British Telecom and the home of the Met Office.

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Portfolio contact
Victoria Broadhead
Portfolio Manager
020 7024 5488

Leasing contact
Gemma Pratt
Leasing Director
020 7024 5068

Brand Partnerships contact
Sean Curtis
Portfolio Marketing Manager
020 7747 2388

Mall Retailing contact
Andrew Rahamim
Leasing Coordinator
020 7024 5084

Marketing contact
Lesley Marsh
Interim Regional Marketing Manager

Key facts

  • Size: 530,000 sq ft
  • Number of Units: 60+
  • Anchor and major units: Debenhams, Next, River Island, Top Shop, New Look, Cult, Apple, HMV
  • Footfall: 9.5 million 1
  • Comparison Goods spend: £732.7m 2
  • Resident Catchment Population 1,014,232
  • CACI ranking: 30 3
  • 1 Annual footfall report 2011
  • 2 CACI PCG Ranking report 2011
  • 3 CACI RF Retail Ranking 2011


  • Winner of the BCSC Supreme Gold Award and BCSC Gold Award 2007
  • Winner of Retail Week ‘Shopping Location of the Year' 2008
  • Winner ICSC Award - Best Medium Sized Shopping Centre in Europe